Frequently Asked Questions

How do I get a quote?

How are Orca's services priced?

How long are your turnaround times?

Does Orca offer one-off services?

What types of services can be included in a long-term contract?

Do we require a deposit?

Do we offer wedding services?

Frequently Asked Questions

How do I get a quote?

To receive a quote, please provide us with details about your project. You can fill out our online contact form on our website, or alternatively, email us at Horizons@orcamedia.sg with your project specifications. We will review your requirements and get back to you promptly with a detailed quote.

If you have any specific questions or prefer to jump on a call, feel free to let us know. We look forward to hearing from you!

How are Orca's services priced?

Our pricing depends on the scale and complexity of each project. Some projects are priced based on hourly rates, while others may involve more variables that influence the final cost.

We tailor our pricing to reflect the unique requirements and scope of each project, ensuring you receive the best value for your investment.

We are committed to fair pricing that does not simply follow market rates but instead focuses on providing cost-effective solutions tailored to your specific needs.

For a detailed quote or to discuss your specific requirements, please feel free to contact us. We are happy to provide a customized proposal that aligns with your project's goals and budget.

How long are your turnaround times?

Our turnaround times depend on the package and the scale of your project.

For photography services, we typically deliver within 1-3 days. For short-form videos, you can expect delivery within a week. Longer videos may take between 1 to 4 weeks, depending on the complexity.

We tailor our timelines to ensure quality and attention to detail in every project. If you have a specific deadline or need expedited service, please let us know, and we'll do our best to accommodate your needs.

Does Orca offer one-off services?

Yes, we certainly do.

We offer a range of one-off services tailored to various events and occasions. For instance, sports competition finals, company D&Ds, celebratory occasions, and conferences. Each of these are meticulously crafted to meet the unique requirements of the event and ensure memorable and impactful outcomes.

If you have a specific event in mind or would like more details about our one-off services, please do not hesitate to reach out. We're here to assist you in creating lasting impressions for your special occasions.

What types of services can be included in a long-term contract?

Long-term agreements can encompass a variety of services, tailored to meet the ongoing needs of our clients. These can include photography, videography, social media content creation, livestreaming, and more.

For example, we offer season-long contractual agreements for sports teams to cover games and training sessions or a series of event photography coverages for event planners.

Each agreement is customized to meet the specific requirements of our clients, ensuring consistent quality and service. If you have specific needs or would like more information, please feel free to reach out to discuss how we can support your projects.

Do we require a deposit?

For one-off services, we may not require a deposit depending on the total invoice amount.

For longer-term contracts, we require a stipulated intial deposit, with the remaining balance paid in monthly installments. This approach helps us ensure commitment and secure project resources, while also providing flexibility for our clients.

If you have any specific questions about our deposit policies or would like to discuss your project needs further, please feel free to contact us. We're here to assist you and provide clarity on our payment terms.

Do we offer wedding services?

We do not offer wedding services.

The founders of Orca Media were trained and seasoned wedding photo/videography professionals; however, we have shifted our business focus away from that niche. We now specialize primarily on our sports, corporate, and real estate clients.

If you have any other type of event or project in mind, we would be happy to discuss how we can assist you. Please feel free to reach out with any questions or for more information.

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